Help Center

How do I reset/change my student portal password?

Follow these steps to reset your Student Portal password

  1. Go to the Microsoft Password Reset page.
  2. Enter the email address you use for CIU and submit.
  3. Check your inbox for a reset email.

Once you reset your password, log in to the Student Portal to confirm access to your courses. If you continue to have issues, our support team is here to help.

Important Update

On August 17, 2026, CIU became

Crestmont University

Our students come from across the United States and from more than 40 countries worldwide. As we’ve grown, our name has remained rooted in one state, one geography. The new name reflects what CIU has always truly been: 

a university without borders.

Meet your university's next chapter

Get involved: