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How to Setup My Self Service Office 365 Password Reset?
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Grammarly and TurnItIn

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LearnCenter

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I don’t see my Connect, SIMnet, ALEKS grades. What should I do?
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I cannot submit my assignment. The submission button is missing.
I cannot access the Online Library LIRN page, it is giving me an error message.
Do I need to purchase an access code for Connect, SIMnet, ALEKS?
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LIRN Questions/Issues

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I need a specific article, but I get thousands of articles in my search results.
Why do I get only part of the article instead of the full article in ProQuest?
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I get an error message when I click on the library link.
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McGraw Hill Support Contact

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MS Office and Teams

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Download Desktop App for Offline Access:
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Academics

13

How do I format my assignment?
I have a question about my class/assignment directions. What should I do?
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Where do I see my grades and instructors feedback?
Where is my instructor’s contact information?
How do I schedule my classes and electives?
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Do we have access to Microsoft Projects?
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Admissions

7

Does CIU provide F-1 Visas?
When is the deadline for enrollment at CIU?
Does CIU accept credit transfers from other universities?
Will CIU credits transfer to other universities?
Does CIU accept work experience?
When can I see the enrollment start dates?
Is CIU Military friendly regarding funding?

Finance

9

When will I receive my stipends?
I have received an email to signup for Bill.com, what is this?
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I haven’t received my 1098T, what do I do?
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When are Term By Term (TBT) payments due?
When will I be charged for my studies?
What payment methods are accepted?

Financial Aid

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How do I create a FSA ID?
Am I eligible for financial aid?
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I submitted my FAFSA; what happens next?
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Registrar

1

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Student Affairs

4

What is the CCA exam?
How do I install Office 365?
I missed the live New Student Orientation and can’t make it to any future dates. What can I do?
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