Reset Passwords 4 How do I reset/change my student portal password? LearnCenter (Moodle) Password Reset How do I change or reset my university email (Outlook) password? How to Reset My Self Service Office 365 Password?
Grammarly and TurnItIn 4 Access to Grammarly Access to TurnItIn Grammarly Guide Where can I submit my paper to check my Turnitin score before submitting in the class?
LearnCenter 10 How to use LIRN? How can I access to Connect? Is there a plagiarism checker? I cannot submit my assignment. The submission button is missing. I don’t see my Connect, SIMnet, ALEKS grades. What should I do? I cannot access the Online Library LIRN page, it is giving me an error message. LearnCenter (Moodle) Password Reset Where is my instructor’s contact information? Which browser can I use to access Learn Center? Do I need to purchase an access code for Connect, SIMnet, and ALEKS?
LIRN Questions/Issues 5 How to use LIRN? I get an error message when I click on the library link I need a specific article, but I get thousands of articles in my search results. Why can’t I find the article I need? Why do I get only part of the article instead of the full article in ProQuest?
MS Office and Teams 5 Forwarding emails How do I install Office 365? How to download MS Office? How to download Teams? How to Reset My Self Service Office 365 Password?
VitalSource/Bookshelf 3 How do I access my textbook? Books Not Appearing in the Desktop App Download VitalSource Desktop App for Offline Access
Academics 13 How do I access my textbook? How do I format my assignment? How do I submit my assignments? How I download Grammarly Premium? Is there a plagiarism checker? What is the passing grade? What is the CCA? Do we have access to Microsoft Projects? How do I schedule my classes and electives? I have a question about my class/assignment directions. What should I do?
Admissions 6 Does CIU accept work experience? Does CIU provide F-1 Visas? When can I see the enrollment start dates? When is the deadline for enrollment at CIU? Does CIU accept credit transfers from other schools? Will CIU credits transfer to other schools?
Finance 9 What payment methods are accepted? When will I receive my stipends? I have received an email to signup for Bill.com, what is this? I haven’t received my 1098T, what do I do? What if I take a break from my studies? When will I be charged for my studies? Do I have to receive stipends through Bill.com? When are FAP (Financial Assistance Program) payments due? When are TBT (Term By Term) payments due?
Financial Aid 9 Am I eligible for financial aid? How do I apply for Financial Aid? How do I create a FSA ID? What is the FAFSA? How do I add a college to my FAFSA? I submitted my FAFSA; what happens next? What is CIU’s Financial Aid Federal School Code? I need help completing my Financial Aid (FAFSA). Will I need my parents’ information?
Student Affairs 4 How do I install Office 365? What is the CCA exam? How do I schedule my classes and electives? I missed the live New Student Orientation and can’t make it to any future dates. What can I do?
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