This page helps you reach the right support team for each learning platform you may use in your courses. Each section explains what the platform is for and how to get help quickly.

ALEKS Support

Use ALEKS for interactive math and quantitative learning activities. If something isn’t loading or you need help with your module, the ALEKS team can assist you directly.

Support Form: https://www.aleks.com/support/form

Phone: (800) 258-2374

SIMnet Support

SIMnet is used for Microsoft Office–based simulations and assignments. Connect with SIMnet support if you’re having trouble accessing an activity or completing a task.

Support Form: https://mhedu.force.com/CXG/s/ContactUsWebForm

Live Chat: Available on the SIMnet support page https://www.mheducation.com/highered/support/simnet.html  

Phone (USA & Canada): (800) 331-5094

McGraw-Hill Connect Support

Connect is used for e-textbooks, assignments, and course-related digital materials. If your reading, assignment, or resource isn’t opening, the Connect support team can help troubleshoot it.

Support Form: https://mhedu.force.com/CXG/s/ContactUsWebForm

Phone: (800) 331-5094

Live Chat: https://mhedu.force.com/CXG/s/ContactUs