Make sure you’re signing in with the same credentials you used when you first created your VitalSource account.
Even a small typo, like a missing character or extra space, can prevent your books from loading.
Once your credentials are correct, open your textbooks in your course room first. After that, they should appear in your VitalSource desktop app.
California Intercontinental University
Important Update
On August 17, 2026, CIU became
Our students come from across the United States and from more than 40 countries worldwide. As we’ve grown, our name has remained rooted in one state, one geography. The new name reflects what CIU has always truly been:
a university without borders.