Skip to content

24/7: +1-866-687-2258
admissions@caluniversity.edu

Search

Search

Close this search box.

Home
ABOUT
Programs
Departments
ADMISSIONS
STUDENTS
Alumni

Menu

Home
ABOUT
Programs
Departments
ADMISSIONS
STUDENTS
Alumni

Help Center

betterdocs-category-icon

Reset Passwords

4

How do I change/reset my university email (Outlook) password?
How do I reset/change my student portal password?
LearnCenter (Moodle) Password Reset
How to Setup My Self Service Office 365 Password Reset?

betterdocs-category-icon

Grammarly and TurnItIn

4

Access to Grammarly
Access to TurnItIn
Grammarly Guide
Where can I submit my paper to check my Turnitin score before submitting in the class?

betterdocs-category-icon

LearnCenter

10

How to use LIRN?
How can I access to Connect?
Is there a plagiarism checker?
Do I need to purchase an access code for Connect, SIMnet, ALEKS?
I cannot submit my assignment. The submission button is missing.
I don’t see my Connect, SIMnet, ALEKS grades. What should I do?
I cannot access the Online Library LIRN page, it is giving me an error message.
LearnCenter (Moodle) Password Reset
Where is my instructor’s contact information?
Which browser can I use to access Learn Center?

betterdocs-category-icon

LIRN Questions/Issues

5

How to use LIRN?
I get an error message when I click on the library link
I need a specific article, but I get thousands of articles in my search results.
Why can’t I find the article I need?
Why do I get only part of the article instead of the full article in ProQuest?

betterdocs-category-icon

McGraw Hill Support Contact

2

McGraw Hill Tutorials
Platform Support Contacts

betterdocs-category-icon

MS Office and Teams

5

Forwarding emails
How do I install Office 365?
How to download MS Office?
How to download Teams?
How to Setup My Self Service Office 365 Password Reset?

betterdocs-category-icon

VitalSource/Bookshelf

3

How do I access my textbook?
Books Not Appearing in the Desktop App
Download Desktop App for Offline Access

betterdocs-category-icon

Academics

13

How do I access my textbook?
How do I format my assignment?
How do I submit my assignments?
How I download Grammarly Premium?
Is there a plagiarism checker?
What is the passing grade?
What is the CCA?
Do we have access to Microsoft Projects?
How do I schedule my classes and electives?
I have a question about my class/assignment directions. What should I do?
How do I reset/change my student portal password?
Where do I see my grades and instructors feedback?
Where is my instructor’s contact information?

betterdocs-category-icon

Admissions

7

Does CIU accept work experience?
Does CIU provide F-1 Visas?
Does CIU accept credit transfers from other universities?
Is CIU Military friendly regarding funding?
When can I see the enrollment start dates?
When is the deadline for enrollment at CIU?
Will CIU credits transfer to other universities?

betterdocs-category-icon

Finance

9

What payment methods are accepted?
When will I receive my stipends?
Do I have to receive my stipends through Bill.com?
I have received an email to signup for Bill.com, what is this?
I haven’t received my 1098T, what do I do?
What if I take a break from my studies?
When are Financial Assistance Program (FAP) payments due?
When are Term By Term (TBT) payments due?
When will I be charged for my studies?

betterdocs-category-icon

Financial Aid

9

Am I eligible for financial aid?
How do I apply for Financial Aid?
How do I create a FSA ID?
What is the FAFSA?
How do I add a college to my FAFSA?
I submitted my FAFSA; what happens next?
What is CIU’s Financial Aid Federal School Code?
I need help completing my Financial Aid (FAFSA).
Will I need my parents’ information?

betterdocs-category-icon

Registrar

1

What is my student ID number?

betterdocs-category-icon

Student Affairs

4

How do I install Office 365?
What is the CCA exam?
How do I schedule my classes and electives?
I missed the live New Student Orientation and can’t make it to any future dates. What can I do?

Home
Help Center
VitalSource/Bookshelf
Download Desktop App for Offline Access

Download Desktop App for Offline Access

Please watch this video:

Looking for further assistance? Submit a ticket

Further assistance required? Submit a ticket below

Click to submit ticket

Contact Info

California Intercontinental University

2601 Main Street, Suite 250, Irvine, CA 92614

+1-866-687-2258

admissions@caluniversity.edu

Resources

Contact Us
CIU Careers
Consumer Information
Privacy Policy
Accreditations and Approvals
Academic Catalog
Academic Calendar
Student Complaint Policy

Menu

Contact Us
CIU Careers
Consumer Information
Privacy Policy
Accreditations and Approvals
Academic Catalog
Academic Calendar
Student Complaint Policy

Admissions

Apply Online
Affordable Tuition
Online Orientation
International
Military

Menu

Apply Online
Affordable Tuition
Online Orientation
International
Military

Accreditations & Approvals

© 2024. CIU

Facebook Instagram Twitter Linkedin Youtube