Academics Archives | California Intercontinental University

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Reset Passwords

4

LearnCenter (Moodle) Password Reset
How do I reset/change my student portal password?
How to Setup My Self Service Office 365 Password Reset?
How do I change/reset my university email (Outlook) password?

Grammarly and TurnItIn

3

Where can I submit my paper to check my Turnitin score before submitting in the class?
Access to Grammarly
Access to TurnItIn

LearnCenter

10

I don’t see my Connect, SIMnet, ALEKS grades. What should I do?
Where is my instructor’s contact information?
I cannot submit my assignment. The submission button is missing.
I cannot access the Online Library LIRN page, it is giving me an error message.
Do I need to purchase an access code for Connect, SIMnet, ALEKS?
Is there a plagiarism checker?
LearnCenter (Moodle) Password Reset
How to use LIRN?
How can I access to Connect?
Which browser can I use to access Learn Center?

LIRN Questions/Issues

5

I need a specific article, but I get thousands of articles in my search results.
Why do I get only part of the article instead of the full article in ProQuest?
Why can’t I find the article I need?
I get an error message when I click on the library link.
How to use LIRN?

McGraw Hill Support Contact

2

McGraw Hill Tutorials
Platform Support Contacts:

MS Office and Teams

5

Forwarding emails
How to download Teams?
How to download MS Office?
How do I install Office 365?
How to Setup My Self Service Office 365 Password Reset?

VitalSource/Bookshelf

3

Download Desktop App for Offline Access:
Books Not Appearing in the Desktop App
How do I access my textbook?

Academics

14

How I download Grammarly Premium?
How do I format my assignment?
I have a question about my class/assignment directions. What should I do?
What is the passing grade?
Where do I see my grades and instructors feedback?
Where is my instructor’s contact information?
How do I get onto Tutor.com?
How do I schedule my classes and electives?
Is there a plagiarism checker?
How do I submit my assignments?
How do I access my textbook?
Do we have access to Microsoft Projects?
What is the CCA?
How do I reset/change my student portal password?

Admissions

7

Does CIU provide F-1 Visas?
When is the deadline for enrollment at CIU?
Does CIU accept credit transfers from other universities?
Will CIU credits transfer to other universities?
Is CIU Military friendly regarding funding?
Does CIU accept work experience?
When can I see the enrollment start dates?

Finance

9

When will I receive my stipends?
I have received an email to signup for Bill.com, what is this?
Do I have to receive my stipends through Bill.com?
What if I take a break from my studies?
I haven’t received my 1098T, what do I do?
When are Financial Assistance Program (FAP) payments due?
When are Term By Term (TBT) payments due?
When will I be charged for my studies?
What payment methods are accepted?

Financial Aid

9

How do I create a FSA ID?
Am I eligible for financial aid?
What is CIU’s Financial Aid Federal School Code?
Will I need my parents’ information?
I submitted my FAFSA; what happens next?
How do I add a college to my FAFSA?
What is the FAFSA?
I need help completing my Financial Aid (FAFSA).
How do I apply for Financial Aid?

Registrar

1

What is my student ID number?

Student Affairs

5

What is the CCA exam?
How do I install Office 365?
How do I get onto Tutor.com?
I missed the live New Student Orientation and can’t make it to any future dates. What can I do?
How do I schedule my classes and electives?

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Academics

Academics

How I download Grammarly Premium?
How do I format my assignment?
I have a question about my class/assignment directions. What should I do?
What is the passing grade?
Where do I see my grades and instructors feedback?
Where is my instructor’s contact information?
How do I get onto Tutor.com?
How do I schedule my classes and electives?
Is there a plagiarism checker?
How do I submit my assignments?
How do I access my textbook?
Do we have access to Microsoft Projects?
What is the CCA?
How do I reset/change my student portal password?

Contact Info

California Intercontinental University

2601 Main Street, Suite 250, Irvine, CA 92614

+1-866-687-2258

admissions@caluniversity.edu

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