Reset Passwords 4 LearnCenter (Moodle) Password Reset How do I reset/change my student portal password? How do I change or reset my university email (Outlook) password? How to Reset Your Self-Service Office 365 Password
Grammarly and TurnItIn 4 Access to Grammarly Access to TurnItIn Grammarly Guide Check your Turnitin similarity score before you submit
LearnCenter 10 Where is my instructor’s contact information? Which browser can I use to access Learn Center? Do I need to purchase an access code for Connect, SIMnet, and ALEKS? LearnCenter (Moodle) Password Reset How can I access to Connect? Is there a plagiarism checker? I cannot submit my assignment. The submission button is missing. I don’t see my Connect, SIMnet, ALEKS grades. What should I do? I cannot access the Online Library LIRN page, it is giving me an error message. How to Use LIRN (Library and Information Resources Network)
LIRN Questions/Issues 5 How to Use LIRN (Library and Information Resources Network) Error message when you click the Library (LIRN) link I know the article I need, but I’m getting thousands of results Why can’t I find the article I need? Why do I only see part of an article instead of the full article in ProQuest?
MS Office and Teams 5 Forwarding Your CIU Email Install Microsoft 365 (Word, Excel, PowerPoint, Outlook) Install Microsoft 365 on Your Device How to Download Microsoft Teams How to Reset Your Self-Service Office 365 Password
VitalSource/Bookshelf 3 How do I access my textbook? Books Not Appearing in the Desktop App Download VitalSource Desktop App for Offline Access
Academics 13 Where do I see my grades and instructors feedback? Where is my instructor’s contact information? How do I reset/change my student portal password? How do I schedule my classes and electives? I have a question about my class/assignment directions. What should I do? How do I access my textbook? Is there a plagiarism checker? How do I format my assignment? How do I submit my assignments? How I download Grammarly Premium?
Admissions 6 Does CIU accept work experience? Does CIU provide F-1 Visas? When can I see the enrollment start dates? When is the deadline for enrollment at CIU? Does CIU accept credit transfers from other schools? Will CIU credits transfer to other schools?
Finance 9 What payment methods are available for my studies? When will I receive my stipend? I received an email from Bill.com. What does it mean? I haven’t received my 1098-T. What should I do? Taking a Break from Your Studies When will I be charged for my tuition? Do I have to receive my stipend through Bill.com? When are Financial Assistance Program (FAP) payments due? When are TBT (Term By Term) payments due?
Financial Aid 9 Am I eligible for financial aid? How do I apply for Financial Aid? How do I add a college to my FAFSA? I submitted my FAFSA; what happens next? How do I create a FSA ID? What is the FAFSA? What is California Intercontinental University’s (CIU) Federal School Code? I need help completing my FAFSA. Will I need to include parent information on my FAFSA?
Student Affairs 4 What is the CCA (Comprehensive Competency Assessment)? How do I schedule my classes and electives? Missed Orientation? Here’s how to get caught up and move forward. Install Microsoft 365 (Word, Excel, PowerPoint, Outlook)
Skip to content
